University Health in San Antonio has signed a long-term agreement with Royal Philips to standardize patient monitoring technology across its health system as patient volumes continue to grow.

The agreement will move the Texas health system to Philips' Enterprise Monitoring as a Service (EMaaS) model, replacing existing monitoring infrastructure with a unified platform intended to support clinical workflows, alarm management and data analytics across multiple care settings.

A central component of the project is Philips' Central Monitoring Unit, which provides centralized remote telemetry monitoring. The system integrates with hospital information systems to support continuous patient surveillance and streamline alarm management by reducing nonactionable alerts and improving communication among care teams.
"University Health plays a critical role in serving our growing community, and this investment reflects our commitment to delivering safe, high-quality care supported by modern technology," said Bill Phillips, chief operating officer at University Health. "By moving to a standardized enterprise monitoring platform, we're equipping our care teams with continuous, actionable insights while laying the groundwork for improved alarm management, analytics and future innovation."

The monitoring platform will be deployed in intensive care units, operating rooms, procedural areas and specialty care settings. It includes Philips' IntelliVue MX450, MX550 and MX750 bedside monitors, X3 transport monitor and MX40 wearable monitor. The system also incorporates the Patient Information Center iX, which consolidates monitoring data and clinical decision support tools, along with Alarm Insights Manager and Clinical Insights Manager software.

Philips said the subscription-based EMaaS model is designed to simplify technology life cycle management while allowing healthcare organizations to update monitoring capabilities over time.

"Healthcare systems are increasingly seeking flexible, long-term partnerships that go beyond equipment replacement," said Julia Strandberg, chief business leader, Connected Care, Philips. "Through EMaaS, we are supporting University Health in San Antonio with a predictable, scalable model that unlocks continuous innovation, strengthens alarm management initiatives, all while reducing the burden of technology life cycle management."

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