Over 70 Total Lots Up For Auction at One Location - FL 02/18

Seven healthcare execs share their 2025 predictions

por HealthCare Business News | January 21, 2025
Business Affairs
The beginning of a new year means it's time to take a step back and assess the state of things. HealthCare Business News went around the healthcare industry to find out what executive leaders had to say about the lessons from 2024 and what we can expect in 2025.

Here are some of the responses we received.

Amy Raymond
In 2025, health systems will increasingly embrace generative AI (GenAI) as a cornerstone of revenue cycle transformation. The days of fragmented tools and siloed processes are finally giving way to a more unified approach, where AI models trained on clinical data provide a consistent foundation across coding, denials, and prior authorizations. This shift isn’t just incremental — it’s revolutionary, akin to the introduction of the internet or the PC. GenAI is unlocking the patient record, offering revenue cycle teams a powerful clinical assistant that enables them to work smarter and more effectively, addressing long-standing challenges like denials, missed reimbursements, and cost to collect.

Healthcare has long been a late adopter of technology, but this time is different. Already, health systems are piloting or deploying GenAI tools, signaling an accelerated adoption curve that will spike in 2025. Leaders are realizing that this technology doesn’t replace their workforce; it gives them superpowers. By automating complex, repetitive tasks and providing actionable insights, generative AI alleviates workforce shortages and reduces burnout, all while improving financial outcomes. The focus in 2025 will increasingly be on strategic partnerships with vendors capable of scaling AI applications across the revenue cycle, building trust in these solutions as integral to operational success.

In 2025, we’ll see health systems harness GenAI to not only reduce costs but also to enhance team productivity and drive revenue capture. The ability to deploy a single, scalable AI model across multiple revenue cycle functions will unify operations and unlock efficiencies previously thought impossible. This integration of AI will ultimately transform healthcare finance, resulting in both improved financial performance and better patient experiences.

- Amy Raymond, SVP of Revenue Cycle Operations and Deployments, AKASA

You Must Be Logged In To Post A Comment