Baptist Health engages Kyruus to enable next-generation online patient access experience

Baptist Health engages Kyruus to enable next-generation online patient access experience

Press releases may be edited for formatting or style | October 27, 2020 Health IT
BOSTON – October 27, 2020 – Kyruus, the leader in provider search and scheduling solutions for health systems, today announced that Baptist Health, the largest not-for-profit health system in Kentucky, has engaged the company to help elevate its digital access experience for consumers. The health system will collaborate with Kyruus to modernize the care search experience for consumers on the Baptist Health website and enable them to book appointments online.

Headquartered in Louisville, Kentucky, Baptist Health serves patients in Kentucky, Illinois, Indiana and Tennessee across more than 400 points of care spanning nine hospitals and a broad network of physician practices, urgent care clinics, outpatient facilities, and various other care centers. As the Baptist Health team re-envisioned the online access experience for consumers, simplifying how they find the right care across this network – and the more than 3,000 employed and affiliated physicians within it – was paramount. To achieve this goal, the team engaged Kyruus to provide the comprehensive patient access solution they needed to both manage and augment system-wide provider data, as well as make that information easily searchable for consumers online.

“At Baptist Health, the needs of our patients come first – ensuring their interactions online match the high-quality experience they’ve come to expect in each of our facilities. To mirror our priorities of convenience and access to some of the area’s finest medical providers, we want to provide our patients with tools that help them find the provider they need for their specific health concern, and allow them to schedule their own appointment online that best works within their schedule,” said Jody Prather, MD, chief strategy and marketing officer at Baptist Health. “Partnering with Kyruus, we’ll be able to deliver on that promise by building a centralized and clinically-detailed directory of our providers and care sites as the first step to accomplishing this important initiative.”

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After utilizing the KyruusOne® platform to establish a system-wide provider directory to serve as its go-forward data foundation, Baptist Health will implement Kyruus ProviderMatch® for Consumers online. The solution allows consumers to initiate keyword-based searches for care and then easily fine-tune search results by applying various clinical and non-clinical criteria. Through direct integrations with EHRs, ProviderMatch also facilitates convenient online scheduling. Baptist Health plans to enable consumers to book both in-person and virtual visits through the solution.

“Baptist Health has an almost 100-year history of providing care to its communities,” said Graham Gardner, MD, CEO of Kyruus. “We are excited to help Baptist Health further its mission to improve the health of the communities it serves by making access to its growing care network easier for consumers – with an approach grounded in rich and reliable provider data.”


About Baptist Health
Founded in 1924 in Louisville, Kentucky, Baptist Health is a full-spectrum health system dedicated to improving the health of the communities it serves. The Baptist Health family consists of nine hospitals; employed and independent physicians; and more than 400 points of care in 84 Kentucky counties, seven counties in Illinois, six counties in Southern Indiana and two counties in Tennessee, including: outpatient facilities, physician practices and services, urgent care clinics, outpatient diagnostic and surgery centers, home care, occupational medicine and physical therapy clinics; and fitness centers.

Baptist Health’s nine owned hospitals include more than 2,700 licensed beds in the Kentucky communities of Corbin, Elizabethtown, La Grange, Lexington, Louisville, Madisonville, Paducah, Richmond and New Albany, Indiana. Baptist Health employs about 22,000 people in Kentucky and surrounding states. Baptist Health’s physician network, Baptist Health Medical Group, has about 1,500 employed providers, including about 800 employed physicians, plus more than 2,000 independent physicians.


About Kyruus
Kyruus delivers industry-defining provider search and scheduling solutions that help health systems match patients with the right providers across their enterprise-wide access points. Serving 300,000 providers across leading health systems nationwide, the Kyruus ProviderMatch® suite of solutions—for consumers, access centers, and care settings—enables a modern and consistent patient experience, while optimizing provider utilization. The company’s award-winning provider data management platform powers each of the ProviderMatch solutions and transforms how health systems understand and manage their provider networks.

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