As providers and payers seek to succeed in a value-based care environment, they can significantly optimize their clinical and utilization management and audit response workflows by switching to a fully digital document processing strategy. With a relatively simple technology-enabled approach, providers can meet their patient care and reimbursement objectives while realizing significant operational efficiencies in outbound and inbound document processing workflows.

About the author: John Harrison is the Chief Commercial Officer of Concord Technologies, a leading provider of cloud-based fax and intelligent document automation software for healthcare providers and enterprises in regulated industries that is responsible for the delivery of more than a billion healthcare documents each year.

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