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Maintaining compliance in the HTM department

por Gus Iversen, Editor in Chief | September 04, 2020
HTM
From the September 2020 issue of HealthCare Business News magazine


HCB News: Intermountain has established an HTM Compliance Program to keep HTM on track. Can you tell us a little bit about what that program looks like?
MB: The Intermountain Healthcare HTM Department has implemented several actionable items to ensure compliance with regulatory standards. These include routine reviews of compliance data, evaluating implementation of program standards, generation of innovative ideas, and a huddle process to view department, facility, and technician level performance. These huddles are conducted at the facility and system level to provide visual data for HTM caregivers at all levels.

Also, the HTM compliance program includes a focus on medical equipment integration and cybersecurity. The department has dedicated caregivers that focus on these areas to ensure compliance with standards and to implement processes to protect the healthcare system. This team is responsible for the overall connection, risk and threat analysis, data gathering, updating, and security of the medical equipment.

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HCB News: What steps are taken to ensure new team members are familiar with the compliance program?
MB: The HTM department developed an internal orientation program for new caregivers. These individuals are required to complete the training around compliance and are provided with all the tools and resources necessary to understand the program. Also, standard huddles are completed at a facility and system level to provide frequent and relevant data for each team member.

HCB News: Can you share any tips for other HTM departments that want to get started with their own compliance program?
MB: Measure where the organization stands in relation to the standards put out by government and regulatory agencies. Everything needs to be documented, and in performing the analysis, HTM leaders need to be up front and honest with their frontline caregivers and organizational leadership. They should also involve stakeholders throughout the organization and enlist the help of subject matter experts. It needs to be a true team effort.

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