Summit Imaging denies hacking accusations by Philips, files counterclaim

Summit Imaging denies hacking accusations by Philips, files counterclaim

por John R. Fischer, Senior Reporter | June 19, 2020
Parts And Service Ultrasound

The court originally dismissed three of Philips’ claims on grounds that it did not state a claim upon which relief may be granted. It then tried to re-plead those three claims, according to Summit.

The accusations issued by both fall in line with the ongoing debate over the “Right to Repair”, in which third-party providers and independent service organizations have accused OEMs like Philips of not sharing specific information needed to make certain repairs in order to provide its own services. In return, OEMs have argued that the quality of repairs made by ISOs and third-party providers may not be as efficient as their own and therefore, they cannot be trusted with such information. More than 300 healthcare professionals signed a letter last month asking state lawmakers to remove barriers to repairing medical equipment, according to GeekWire.

Servicing GE, Philips and Siemens CT equipment with OEM trained engineers

Numed, a well established company in business since 1975 provides a wide range of service options including time & material service, PM only contracts, full service contracts, labor only contracts & system relocation. Call 800 96 Numed for more info.


“Keeping equipment working under the stress of the COVID-19 pandemic is a matter of life and death,” said Nathan Proctor, the Right to Repair campaign director for the U.S. Public Interest Research Group, in a statement. “This is no time to squeeze hospitals into paying extra for proprietary repairs.”

Nguyen told HCB News that Summit has merely developed resources to help customers service their own medical imaging equipment, and that its patented technology makes providers aware of the information and tools they need to service equipment.

“Properly leveraging technology to enable healthcare providers to deliver their medical services in a financially viable form should be the goal of every service provider in this industry,” he said. “Disturbing companies like Summit Imaging is anti-competitive and adverse to the needs of healthcare providers and the patients they seek to serve.”

U.S. District Court Judge James Robart in Seattle has given Philips until July 8 to respond to Summit’s counterclaims.

Back to HCB News
(18)

(1)

Wayne Webster

Philips is caught in a circular argument

July 01, 2020 11:09

Philips and all the OEM's have a single narrative, ISO's aren't as good as repairing equipment as we are. The reason is evident...they, the OEM's withhold the very material and training as well as parts that would level the playing field with the ISO's. They, the OEM's claim they do this for "Patient Safety". If this was the case they, the OEM's, would release the information and train others and therefore eliminate the "Patient Safety" issue they claim to care so much about.

The OEM's want to control the marketplace and eliminate the very organizations, the ISO's, they hire to provide repair services for their customers. This is restraint of trade plain and simple and Philips will have a lot of explaining to do in court to prove otherwise.

Log inor Register

to rate and post a comment

You Must Be Logged In To Post A Comment