Increase sales and customer base:
When you are able to provide inside deliveries, there is a coordinating increase in sales. This is due to the fact that the transactions - from ordering of the unit to delivery for emergencies to removal of old units -becomes easier for the customer.
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One urgent shipment user had this to say, "Over the years, our monthly revenue has increased from $50,000 a month to $1.5 million per month." While there are many factors that go into this increase, "The shipping process is vital to our business. Orders must be processed quickly and out the door. It is all very time sensitive."
New opportunities for field team:
Not all emergencies happen during business hours. That means the companies need access to logistic services after hours. The field team needs to be able to reach out to the shipping company regardless of the time of day to get a unit to the hospital that needs it without delay.
Rick Campbell is the Chief Executive Officer and President of ICAT Logistics which he founded in October 1993. His career started in 1982 with CF Airfreight. From there he assumed four different leadership roles over the next 5 years, and was also positioned as the Northeast Regional Cargo Manager at American Airlines.Back to HCB News
