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Diana Bradley, Staff Writer | January 18, 2013
From the January 2013 issue of HealthCare Business News magazine
For example, as a community, we made all of our campuses tobacco free. We also went through some TennCare changes in 2005/2006, and worked together to establish the Knoxville Area Project Access, which was an initiative, mainly staffed by volunteer physicians, to provide care to patients that were losing their TennCare Medicaid coverage.
It’s a good group of people; they run good hospitals. When we find areas we can work on to improve our community and the care of our patients, we do it together.
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DMBN: With reimbursement cuts and the current economic issues going on, what actions has your facility taken to cut costs and curb spending?
JL: About five years ago, we adopted the Lean methodology as part of our process improvement activities on the campus. At any given time, we have a dozen Lean projects going on. It’s about being as efficient as you can in the work that you do, cutting out redundancies, and eliminating excess costs and excess unproductive steps. That has worked incredibly well for us.
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