Craig Diener, Senior Product Manager
DOTmed user since February 2013
Universal Medical provides the very best new and reconditioned nuclear imaging cameras, quality parts, training and repair services. We also rebuild and replace camera detectors, move camera systems within your facility or to another facility.
Universal Medical Resources, Incorporated was established in Washington, Missouri in January of 1996 with the mission of providing high quality, cost effective parts and services to the Nuclear Imaging community. The Company’s initial offerings were centered on ADAC (now Philips) cameras, with the Siemens and General Electric lines being added over time. In addition to becoming first a regional and then a national service provider, the Company has added camera refurbishment capabilities to cover all the lines serviced. To round out the Company’s offerings to the industry, UMRi has developed major competency in the areas of technical support, provided by fully qualified hardware, software and clinical specialists. Also, recently the Company became the sole distributor in the US for DDD-Diagnostic’s new family of nuclear imaging systems. Operating out of its own 24,000 square foot facility, the Company maintains a field service force throughout the country that is backed up by a home office staff devoted to ensuring the highest level of responsiveness for its customers.
Over the years we have had the privilege of serving the needs of an ever-growing family of customers. We are thankful for each and every one. We look forward to continuing our tradition of providing high-quality, cost-effective products and services to our customer community as we move ahead into the future.
Universal Medical Resources' operating principles are based on practicing the core values of: Collaboration with the nuclear medicine community, embracing Diversity of ideas, beliefs and practices, commitment to Excellence in producing the highest quality outcomes, and recognizing our Ethical Community through actions guided by fairness, trust, honesty, and integrity.
We take great pride in offering the very best new and refurbished gamma cameras, quality parts, and repair services. In addition to these core products and services, UMRi rebuilds and replaces camera detectors, moves camera systems across town or across the country, and supports our customers with expert in-house technical and clinical support.
Ultimately, our greatest satisfaction is realized by providing service excellence that results in long-term partnerships with our customers.
Standard Warranty Terms:
180 days
Standard Return Policy:
10 days
Years In Business: 18
Percentage Of Revenue That Parts Account For: 41%
Restocking Fee: 15%
Warehouse Size in Sq. Ft.: 45,000
Number of Parts Stocked: 10,000
So what's in it for you?
