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problem keyboard voluson 730 profesional

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Jesica Ibanez

problem keyboard voluson 730 profesional

January 16, 2019 09:23

Hi how are you ?, I'm having a problem with a voluson 730 bt02
the keyboard throws me the following error
keyboard: unrecognized scancode (64), the keyboard is well connected, with the light on, I can not reload

regards

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Ricardo A. Sanchez

re: problem keyboard voluson 730 profesional

January 17, 2019 08:27

please check the connections, I have seen this problem before and always is bad connection, contact me ricardo@ultrasolutions.com

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M.O.A.

re: problem keyboard voluson 730 profesional

January 17, 2019 08:28

Dear
try first to use a normal computer keyboard and boot the system and see to evaluate the situation
the computer keyboard should working
if not there is a problem at a BIOS setting

regards

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Jesica Ibanez

re: re: problem keyboard voluson 730 profesional

January 21, 2019 08:33

probe with usb keyboard and it works without problem, but when the system starts it stops working the usb keyboard

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Ricardo A. Sanchez

re: re: re: problem keyboard voluson 730 profesional

January 22, 2019 10:03

the USB keyboard will only work for the Windows software part of the system, for the ultrasound software you need to use the regular control panel because of its drivers

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M.O.A.

re: re: re: problem keyboard voluson 730 profesional

January 22, 2019 10:03

voluson keyboard normally is not a USB keyboard
it is PS2 type so its better to try external PS2 keyboard
regards

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