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POC 140 3.0 software issue

Tags: PACS / DR / CR / Digital, CARESTREAM

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xtekvet

POC 140 3.0 software issue

May 28, 2015 10:36

Installed 3.0 original CD software on a new laptop running windows 7. When I try to log in to software it states no license. I look in devices and it shows no issue with poc 140 and dongle key.Is there some updated driver needed? I called Kodak they said they did not know what is wrong and could not help the service tech told me to call Genesis. All software when loaded said it loaded correctly.

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Lenny Place

re: POC 140 3.0 software issue

May 28, 2015 06:30

did you install SP7?

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xtekvet

re: re: POC 140 3.0 software issue

May 29, 2015 07:51

I went right to sp8 after I installed the original software

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Lenny Place

re: re: re: POC 140 3.0 software issue

May 29, 2015 04:29

Okay then as Anthony stated try running it in Windows XP compatibility mode if still not functioning upgrade to 3.2

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Antony Hall

re: POC 140 3.0 software issue

May 29, 2015 07:52

As far as I know V3.0 basic is not compatible with windows 7. Try running in capability mode and you will need at least service pack 7 or upgrade to V3.2

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Antony Hall

re: POC 140 3.0 software issue

May 29, 2015 07:52

As far as I know V3.0 basic is not compatible with windows 7. Try running in capability mode and you will need at least service pack 7 or upgrade to V3.2

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xtekvet

re: re: POC 140 3.0 software issue

May 31, 2015 09:48

capability mode did not work. Looking through the Kodak service updates when you go to 3.2 it states that you have to update your WIBU key through Carestream and they charge you, do you know anything about that?

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JOSE HERRERA

re: POC 140 3.0 software issue

May 31, 2015 09:49

Hello, a question: is the OS windows 7 professional ?.
I can help my email: jose.ig.herrera@gmail.com
a greeting

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