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DOTmed Gold Parts Vendor Profile For Marquis Medical

DOTmed Rating: starstarstarstarstar
(9 Votes)
Years in business: 4
Percentage of revenue that parts account for: 20%
Restocking Fee: 20%
Warehouse Size in Sq. Ft: 7,000
Number of Parts Stocked: 4,000
Company Statement:
Marquis Medical is a PET & PET/CT service and parts provider. We offer our customers a cost effective alternative to OEM parts & service. In addition to parts & service, Marquis also offers turn-key system sales which all include a 1-year parts & labor warranty. Our inventory is maintained in our climate controlled warehouse located in Denham Springs, LA and consists of over 4,000 PET & PET/CT parts. Although Marquis Medical has been branded the "Siemens" PET & PET/CT experts, we have recently expanded our service capabilites to include General Electric PET & PET/CT systems.
Standard warranty terms?:
60 days from date of shipment
Standard return policy?:
20% restocking fee for return of non-defective parts
Standard acceptance policy?:
Customer will have 48 hours from the time part order is receievd to accept or return a defective or non-defective part. If notification for a defective part is not receieved within the required 48 hours, then said part will be considered accepted by customer and customer will be responsible for any remaining payments due. A 20% restocking fee will apply for the return of any non-defective parts. Any parts arriving defective (DOA) will be covered by warranty terms with no addditonal cost to the customer.

Employees:

(principal) Joseph Sciarra
(principal) Kevin McGehee


Specialties

1 PET
2 PET/CT
3 CT

Testimonials

"We are really pleased with Marquis Medical; we think they did a wonderful job....With outstanding site planning and installation this was the smoothest installation I have ever seen. Within four days they had removed our old scanner and installed the replacement scanner. It was operational. My imaging physicist did the testing on it within the next few days and it passed with flying colors. And we were operating within two weeks which is nearly unheard of for a research place."
--Joel Perlmutter
MD, Neurologist and Professor of Radiology
Our PET scanner, originally purchased and serviced by CTI was a dream, until new ownership and service took over, then our nightmare began.
We contacted Joe Sciarra, our service engineer with CTI, as soon as Marquis Medical became a reality.
Now, nearly two years later, we know we made the right decison.
All personnel are attentive to the urgency of timely and knowledgeable service. We are especially fortunate to have Joe Sciarra with us again. We are confident Joe will assess a situation quickly and have our system "up and running" as soon as possible.
--Carolyn Jones
Chief Nuclear Medicine Technologist, Associated Radiologists
It is with great pleasure I send you this e-mail. I have been a nuclear medicine technologist for 12 years, I am also an instructor, this has afforded me the opportunity to interact with individuals from all walks of life. This encounter with Kyle Krause is one that will go down as a very positive experience. While working at CT. Oncology and Hematology (MY FIRST WEEK) I encountered a number of problems, including power outages, system re-boots etc. I happened to have had the privilege of having Mr Krause as my service provider. It is very infrequently that I meet some one like Mr Krause. He is quite a professional, patient, helpful and quite knowledgeable in his field of work. He made every aspect of this journey a learning experience.

He is a perfect example of how I will like my students to be in their field of work.

Mr Krause is definitely an asset to your company and he gives your company quite a healthy reputation.

--Ann Marie Alcala
Nuclear Medicine Technologist, Connecticut Oncology & Hematology
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