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DOTmed Gold Parts Vendor Profile For C&C Medical Solutions Inc.

DOTmed Rating: starstarstarstarstar
(164 Votes)
Years in business: 3
Percentage of revenue that parts account for: 40%
Restocking Fee: 25%
Warehouse Size in Sq. Ft: 3,200
Number of Parts Stocked: 5,000
Company Statement:
C&C Medical Solutions was founded with one vision - To offer Cost-effective & Consultative Solutions to the Medical Imaging Industry.

What we offer over the OEM/Competition:

Value - Proven savings over the OEM.

Integrity - We have complete ownership of the sale through to the end of the warranty - "We say what we do, we do what we say."

Quality - Measured simply & effectively as "If an item shipped and was returned (for any reason), we let our customer down."

Customer Service - We provide free parts identification (Web Based - 24x7) and free probe evaluations.
Standard warranty terms?:
Items are sold with an industry standard of thirty (30) days for systems/transducers and ninety (90) days for parts - unless otherwise stated. Seller makes NO WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES ARISING FROM COURSE OF PERFORMANCE, COURSE OF DEALING, USAGE OF TRADE, OR SAMPLES PREVIOUSLY SUPPLIED. SELLER SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES INCURRED OR CLAIMED TO BE INCURRED BY BUYER. Warranty is non-transferrable. Seller reserves the right to send a like replacement item, issue a full credit or have the faulty item returned for repair, pending inspection for abuse. All requests made by the seller to resolve warranty claims must be adhered to by the buyer within 5 days of the last communication otherwise, the original item will be deemed acceptable and the warranty claim will be closed.
Standard return policy?:
In order to return/cancel an item for restocking, you are required to obtain PRIOR APPROVAL from C&C Medical Solutions, Inc. within five (5) days from the original date of the order. Any item returned/cancelled by the Buyer for credit, (purchased - but not used), shall be subject to a 25% restocking fee, (unless otherwise stated). All returns must be in the "original" or "resellable condition" as they were when shipped from C&C Medical Solutions, Inc. All returns must arrive at C&C Medical Solutions, Inc. within fifteen (15) days of the original date of shipment or will be subject to applicable upcharges to your account or credit card up to and/or including the full OEM replacement cost.
Standard acceptance policy?:
All items will have been inspected prior to the sale to verify that the items meet all OEM specifications for functionality & condition. All items shall be deemed to be satisfactory upon certification by the inspector. Buyer shall be deemed to have accepted any nonconforming items unless Buyer notifies Seller within five (5) days of delivery of any such nonconformity.

Employees:

(principal) Christopher Turner
  Chrystal Turner


Specialties

1 Imaging Ultrasound Parts & Transducers - All OEMs.
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