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DOTmed Gold Parts Vendor Profile For First Call Parts

DOTmed Rating: starstarstarstarstar
(8 Votes)
Years in business: 16
Percentage of revenue that parts account for: 100%
Restocking Fee: 30% for opened, 25% for unopened
Warehouse Size in Sq. Ft: 80,000
Number of Parts Stocked: 65,000
Company Statement:
First Call Parts supplies replacement Siemens, Philips, and GE diagnostic imaging parts. We are dedicated to absolute quality. Our operations are designed with the knowledge that our replacement parts service machines that save lives. Each part we sell is a reflection of our corporate commitment; and carries the irrevocable responsibility to maintain the systems that service our commuity, our friends, and our families.
Standard warranty terms?:
6 months for end users
Standard return policy?:
A restock fee will be included for non-defective parts
Standard acceptance policy?:
DOA parts must be returned within 5 days of the original shipment date and must be received back within 5 days of the reported defect.

Parts that fail under warranty must be returned inside the warranty period and within 5 days of the reported defect. Warranty parts received back 20 days outside of the warranty period from the original shipment date will be subject to 50% restocking fee.

Returns for restock must be returned and received back within 20 days of the shipment date. Unopened returns are subject to a 25% restocking fee and opened returns are subject to a 30% restocking fee.

Contact First Call Parts

Employees:

(principal) Amy Belcher


Specialties

1 Siemens
2 Philips
3 GE
4 Cath/Angio
5 Rad/Fluoro
6 Fluoroscopy
7 Radiography
8 Angiography
9 Mammography
10 Portables
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