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DOTmed Gold Parts Vendor Profile For Agiliti (formerly Zetta)
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Company Statement: ZettaMed is a high performance maintenance and parts sales company specializing in MRI, CT and PET/CT systems. We stock our own parts inventory in our 30,000 sq. ft warehouses in Lake Zurich, IL approximately 30 minutes from Chicago O’Hare International airport. This allows flexible and expedited same day shipping and delivery to your US destination. Our parts specialists will help you identify the correct part you need and ensure that your part order is processed to your 100% satisfaction. Do you need a field technical expert, we will dispatch one of our own engineers to install the part and calibrate your system to the manufacturer's specifications.
Standard warranty terms?:30 days warranty for all parts. Extended warranty up to 12 months is available on specialized parts.
Standard return policy?:Restocking fees apply to parts sold on exchange. Minimum 25% for unopened items and up to a maximum 30% for parts that were opened and the quality seal was broken. No returns accepted for parts sold on outright basis or for accessories.
Standard acceptance policy?:15 business days to return core exchange. 15 business days to return good unused parts (Good on Return).
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Employees:
| (principal) | Mike Ghazal |
| Kelly Gargano | |
| Ed Young |
Specialties
| 3 | GE MRI |
| 4 | Siemens MRI |
| 5 | Philips MRI |
| 6 | MRI Coldheads |
| 7 | GE CT |
| 8 | Siemens CT |
| 9 | Philips CT |
| 10 | Toshiba CT |
| 11 | CT Tubes |
| 12 | X-Ray Tubes |
| 13 | Siemens PET/CT |
| 14 | GE PET/CT |
