7 Day Return Policy. Customer must pay the return shipping costs when returning a product. If you find the item is not as described in the ad it may be returned for a purchase price refund. Generally, all of our items have an inspection warranty which kicks in upon delivery for a period of 7 to 14 days. It is not an operational warranty as most items sold on DOTmed require biomedical certification before use. If you require additional coverage please contact us prior to purchase.