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LICENSE OPTION ISSUES ON PHILIPS iE33 ULTRASOUND

Tags: Ultrasound, PHIILIPS

(35)
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manofxter

LICENSE OPTION ISSUES ON PHILIPS iE33 ULTRASOUND

January 03, 2023 10:42

Dear all,

Please i have one iE33 Philips ultrasound that is displaying error:
"Unable to check status of licensed options. The system can not operate in this state. Please recoerd the following information and call Technical Support".

SoftwareBuildVersion: 6.3.3.145.

Thanks and regards.
Adeoye

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Brian Eberling

re: LICENSE OPTION ISSUES ON PHILIPS iE33 ULTRASOUND

January 16, 2023 10:17

Login to the service side of the system and restore your backup. If that doesn't work, reload software and them restore your backup.

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UltraServiceMed

re: LICENSE OPTION ISSUES ON PHILIPS iE33 ULTRASOUND

January 24, 2023 05:53

Brian is correct first make a backup of hdd. Lic file extention is XML file with systemoptions or licence
You should find it else you need new lic file for your machine .
You can always go to service mode and get help with us

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