Senographe Ds Idc Failure - Preste serviços de manutenção a técnicos Forum

Senographe DS IDC failure

Tags: Mammo, GE

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FranciscoG

Senographe DS IDC failure

September 16, 2015 04:24

Hi guys,

I can not get a Senographe DS to work, there are some errors in the error log: and can't figure what is wrong yet.

- Error code: 40: IDC-Detector Communication failure
- Error code: 14: SIB-C80 (FCIB-GITANE) communication failure

I've got these RED Leds on as well on these boards:
- led DS4 on Generator Command Board 400PL1
- led DS8 on DC Board PL201/PL202

Thanks in advance for any help.

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Deborah Breland

re: Senographe DS IDC failure

September 16, 2015 06:07

We recommend you go to the diagnostic icon on the desktop and perform the IDC and Detector Communication Test. That should give you more detail about the cause of the problem.

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FranciscoG

re: re: Senographe DS IDC failure

September 18, 2015 01:08

Hi Deborah,

I performed the AWS-IDC communication test, and it failed. at the service home page, where all the system's info is, i've got this where it says:

Software releas:
AWS 54.10 DS
IDC: UNAVAILABLE
Detector: UNAVAILABLE
DMR: GEMS-E V4.02CMN 22.06.09
VERS UNKNOWN

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Deborah Breland

re: re: re: Senographe DS IDC failure

September 18, 2015 03:53

There is no communication between the computers in the system. Check the network switch/hub. The Ethernet cables should be tight in the switch and the switch lights should be "on" wherever there is a cable installed.

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Deborah Breland

re: re: re: Senographe DS IDC failure

September 18, 2015 03:54

You are also more than welcome to call and have our engineer help you with tech support on the phone. 770 995-0050

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mcxrayca

re: re: Senographe DS IDC failure

February 16, 2018 09:39

Hi Deborah, Have you a software to AWS53.10.10 and IDC 4.2.6?

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Andrzej Kunz

re: Senographe DS IDC failure

September 17, 2015 09:02

Please check C-MOS battery inside IDC...

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FranciscoG

re: re: Senographe DS IDC failure

September 18, 2015 03:55

Thanks the 3V battery has 2.83V

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Andrzej Kunz

re: re: re: Senographe DS IDC failure

September 21, 2015 08:34

Make a backup of all data.
be sure that the copy of the data exists.

Change the battery in the IDC because the voltage is critically low and announces future problems.

Connect the LCD panel to IDC. Turn on IDC and verify that the IDC is booting properly and linux does not generate messages or errors.
If IDC is booting correctly save the IP mask and gate address of IDC.

Connect to switch your private laptop.
In the properties of the LAN, set the same gate and mask but different IP address.

Run CMD command on the laptop next run PING command IP address of the IDC.
IDC should response.
If the IDC responds correctly, the problem you have probably in AWS. You may need to reload SOLARIS and Browser on AWS else IDC problem and reload software IDC

good luck

Andrzej

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zhang hongjun

re: re: re: re: Senographe DS IDC failure

March 30, 2020 10:28

Hello Andrzej:
We have a Senographe DS.We can not find our DETECTOR CD-ROM.
Can we use this detector normally. Whether detector parameters are still in harddisk after install another detector cd-rom?
How can get this CDROM?
Great thanks.
JACK ZHANG

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Andrzej Kunz

re: re: Senographe DS IDC failure

September 21, 2015 08:28

Perform a backup of all data!!!

Be sure you have got all data!!!.

I suggest you connect LCD panel to IDC. Turn on IDC and see if linux is booting correctly and the system does not generate any messages or errors.

Check the IP address (in IDC), mask and gate they are correct.
Connect another computer to switch (your LAPTOP).
SET the same class LAN adress. The same mask and gate but different IP (in properties LAN card in LAPTOP).
Run CMD command on LAPTOP and next run PING command and check the response from IDC. IDC should response to ping.
If the IDC responds to the ping command corectly, you have problem in AWS station.

In this case reinstall SOLARIS and BROWSER on AWS station.

Restore all data.

good luck

Andrzej


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mcxrayca

re: re: Senographe DS IDC failure

February 16, 2018 09:39

Hi Andrzej,Have you a software to AWS53.10.10 and IDC 4.2.6?

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Lenny Place

re: Senographe DS IDC failure

September 17, 2015 11:21

I agree with checking the IDC CMOS battery

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FranciscoG

re: re: Senographe DS IDC failure

September 18, 2015 03:55

How often do the cables behind the UPS and the IDC get damaged? I wiggle the ADSI/O B cable running from the ups towards a connector that is plugged into the HP computer AWS. And it seems to turn the HP and the IDC computer off.

Anyways, once I have it plugged in well and both of the computers up and running, still don¿t have any communication between these 2 computers.

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Deborah Breland

re: re: re: Senographe DS IDC failure

September 18, 2015 05:21

We have had issues in the past, not with the power cable going from the UPS to the computers, but with the socket on the UPS itself. I believe this is what you have going on. As far as the communication, we think you have an issue with your IDC.

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Daniel Umana

re: re: re: re: Senographe DS IDC failure

March 20, 2018 03:39

I have no comunication with IDC, have a diagnostic code P600, I conect a LCD and have a message "No bootrom SYS" someone can help me?

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Lenny Place

re: re: re: re: re: Senographe DS IDC failure

March 20, 2018 09:22

is the time and date correct in the BIOS of the iDC?

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D3UR

re: re: re: re: re: re: Senographe DS IDC failure

April 10, 2018 04:12

Hi there! i don't have any communication with the IDC, if i insert the boot floppy disk only start the vxworks, but won't boot

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mcxrayca

re: Senographe DS IDC failure

February 16, 2018 09:39

Hi Francisco, have you a software to AWS53.10.10 and IDC 4.2.6?

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