|Rating||1 Month||6 Months||12 Months|
|Criteria||Average Rating||Number of Ratings|
|After Sale Service||3|
|Easy to Deal With||5|
|Paid on Time||1|
|Quality of Equipment||4|
|Quality of Packaging||4|
|Shipped on Time||4|
very satisfied from the company and especially Thomas ,a man of word, he promises and delivers. Very quick delivery. Definitely recommendedDetails
Honest company , very precise in details and very quick delivery .Details
I bought Olympus from him, he put photo of camera and coupler, when he sent me the coupler is not same that exhibited in DOTmed. That is not applicable for endoscopic examination.
Thomas Koenigbauer responded: ich finde es schade, dass Sie mit Ihrer nicht guten Bewertung nicht warten konnten, ob wir vereinbart hatten, dass ich nach dem passenden Aufsatz suche. AuÃerdem war die Beschreibung des Artikels in Dotmed korrekt und Sie haben das erhalten, was in Dotmed in der Artikelbeschreibung stand.
He sent me a defect Philips BV 29 ,images on dotmed are for another system. Machine must be at excellent condition with 1 month guaranty as he mentioned on his advert . I called him at the same day after receiving the shipping telling him that the machine is not working also the condition is very bad ,he blamed me to not turn on the key and sent me an image belong to another machine.
He refused to refund the money back.
Really not honest and not trustable.
I have never dealt with unfair trader like him.
Really not recommended seller .For everyone be care dealing with him.
Thomas Koenigbauer responded: the BV-29 was tested and serviced from an indepentend qualified x-ray technician company. it met all requirements to be used in human medizin in Germany. Buyer even received a video showing the functionality of the BV-29. I just guess that Mr. Montasser el Sayed lost his client and wanted me to take back the c-arm. but this is not my issue.
I will buy from him. I recommendDetails
Honest and reliable seller. Minor problems have been immediately solved. I warmly recommend Med & It!Details
Defaultive and usured.No assistance even after I shipped back one of the items exactly Olympus processor for endoscopy that doesn't work. No answer to my e-mails for refund or change.
Thomas Koenigbauer responded: Client received offers with clear pictures to each single item according to his/her request (it has to ve very low in price!!). He/she selected the items by him/herself. all delivered items have been tested and have been in full working order when shipped. almost 2 month after receipt of items client claimed mail function on OLYMPUS CV-100. on discussion with client the real reason for the request of returning and refund was told - "it looks too old"!!! 6 month later the CV-100 was shipped back without the pigtail cable. no testing was possible - NO refund was granted - hope this is understandable!!