A large health system in Texas leveraged centralized RTLS to automate non-value-added tasks, connecting caregivers with the necessary equipment, patients, and each other. This enabled the team to efficiently manage mobile equipment, PAR-levels, patient transport, and more. The result was significant first-year savings, high employee engagement, and increased overall satisfaction.

Bolster safety with staff duress and protection solutions
The HIPAA Journal reports that a third of healthcare workers felt unsafe at work last year, with 58% fearing an increase in workplace threats. Clinical-grade RTLS technology can assist hospital leadership in creating safer work environments by improving the visibility of staff, patients, visitors, and even infants. Coupled with secure software applications and wearable RFID badges, precise location technology provides real-time map views, immediate alert notifications, and continuous location updates during a duress event. Healthcare professionals can summon help swiftly and discreetly from their exact location with a simple button press on their badges.

A prominent academic health system in North Carolina identified its main challenges and adopted a secure and precise staff duress solution, providing comprehensive coverage and timely security responses, thus enhancing peace of mind.

RTLS also ensures infant safety by assigning each newborn a small, comfortable tag that updates their location in real-time, maintaining accurate room- and bay-level visibility. This facility-wide infant protection system maintains vigilant oversight, ensuring babies are safe and properly matched with their families.

Improve the patient experience with digital communications and wayfinding
Healthcare facilities are committed to enhancing the patient experience. Efficient, supportive, and personalized processes begin even before the appointment. Real-time appointment reminders, integrated with electronic medical records (EMRs), direct patients to the nearest parking area and provide custom routing such as wheelchair-accessible paths. Straightforward digital wayfinding solutions address a common source of patient frustration and missed appointments by improving facility navigation. Using Bluetooth Low Energy (BLE), GPS, and Wi-Fi, RTLS enriches the patient experience with intuitive, step-by-step navigation throughout their healthcare visit.

To attain such patient satisfaction, building floor plans are converted into interactive maps, granting easy access to directories, parking information, and local points of interest (POIs). Patients, visitors, and staff utilize mobile applications, webpages, or kiosks for campus-wide directions, enhancing the overall experience. Integrating real-time patient wayfinding with RTLS investments allows advanced location technologies to complement patient workflow software, providing automatic family text messaging with real-time patient status updates and care progression.

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