From the November 2019 issue of HealthCare Business News magazine
The southeastern U.S. hospital’s radiology department greatly improved its patient satisfaction and employee morale scores after employing these techniques, but this was only the beginning for this imaging team because lean organizations never arrive at a destination. There is no destination in lean methodology, only an endless journey of continuous improvement. Becoming lean is a process, not a destination!
Ready to lean in?
About the author: Vizient Inc. senior consulting director Dan Littlefield leads lean, process improvement, and transformational consulting engagements to improve patient throughput and clinical outcomes across numerous healthcare disciplines including Imaging, Laboratory, Nursing, Pharmacy, and Ambulatory Care Clinics. Back to HCB News
