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Healthcare’s history of adopting technology

by Sean Ruck, Contributing Editor | May 03, 2019
From the May 2019 issue of HealthCare Business News magazine


Big data will also offer a lifeline. It’s the power behind the shift that’s already underway to move from treatment to prevention.
According to Golen, some of the pieces are finally falling into place. Interoperability, for instance, is in a better spot she says. “There’s more pressure now from governmental forces to truly enable interoperability. FHIR and HL7 are widely being adopted now. We’re working with a couple of the large EMR vendors and some large Healthcare Delivery Organizations to achieve that interoperability.”

ICD-10 is also starting to pay off by minimizing variations with coding input she says. And there are a number of benefits that delivers, not the least of which, of course, is improving the processing of reimbursements by offering greater detail and increased ability to accommodate new technologies and procedures.
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In another case of supermarkets leading the way for healthcare, hospitals are looking at more ways to automate processes, especially the patient experience. Things like patient privacy or monitoring of access to patient records can be automated. With the constant news stories of major data breaches, eliminating security errors is crucial. Golen says there are solutions available that are inexpensive and user friendly, requiring minimal staff commitment and not a deep education in the technology.

She does recommend that the IT team appoint a “champion” in order to share the value that’s been derived from their efforts. With every dollar spend being scrutinized, the ability to justify costs, or better yet, show how a dollar spent was two dollars saved, will prevent cuts to a team that’s making a facility money by saving money.

Shirley Golen
The return-on-investment may be hard to determine, but sometimes clear cases will appear. Golen gives an example, “A large HDO, mainly using Splunk for security, was having difficulty with a medical device line. Devices were constantly failing. The HDO was trying to determine if they’d need to make a multimillion-dollar upgrade to replace the equipment. Reviewing the data, we found what they needed was an operational process change in the way they managed the equipment. It turns out, the device wasn’t being recharged at the end of the nurses’ shifts. Change management was all it took to solve the problem.”

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